Caregiver cheat sheet
Clocking in so every visit counts
Every Medicaid visit has to capture six things electronically. Miss one, or fix it later by hand, and the visit can get flagged or the claim can deny. Here is the whole list on one page.
The six things every visit needs
1
Type of service
The exact service you're providing (personal care, home health, etc.).
2
Who received care
The correct client, selected in the app — not a similar name.
3
Who provided care
You, logged in as yourself. Never share a login.
4
Date of the visit
The actual calendar date the care happened.
5
Where care happened
Let the app capture location at the home. Don't block GPS.
6
Start and end time
Clock in when you arrive, clock out when you leave — in real time.
The mistakes that cause denials
- ✕Clocking in from the car or from home instead of at the client's location.
- ✕Entering times later from memory (that becomes a manual edit every time).
- ✕Turning off location services or working in airplane mode.
- ✕Picking the wrong client when two names look alike.
- ✕Forgetting to clock out, then guessing the end time.
The golden rule:clock in and out in real time, at the client's home, as yourself. Do that every visit and there is nothing to fix later.